Just received the new loupes and headlight.
I ordered the Classic frame with prismatic loupes- and headlight. The whole package is very lightweight and the frame is incredibly comfortable to the extent I decided to swap my ordinary spectacles to one of the classic frames instead seeing how comfy they are. Swallow have been very good at communication throughout as well.
I received my new loupes recently - the prismatic type.The loupes are extremely lightweight and comfortable and the steep angle of declination has certainly reduced neck pain.
The increased focal length (compared to my previous loupes) is also a welcome improvement.
The customer experience and service from Swallow has been excellent and I have been reassured that if any amendments are required, they'll willingly oblige.
Craig Dewdney BDS
First Class Product, First Class After- Care Inspired Confidence!
I have had these loupes for 2 years now and they have been faultless. The optics are crystal clear, the loupes with the light are light weight and don't create any noticable nose bridge fatigue, the neck strap makes them feel secure and the light gives me over 2-3 days use.
The after care though is second to none. Super friendly and professional, quick to respond and resolve any issues that arise. Not that I've had any really!
Measuring up was great and the focal distance has saved my back. Cannot recommend these enough! (4.5x magnification)
The Best Loupes you can buy! The Best Customer Care!
The loupes are exceptional quality - best on the market and so light! Measuring up was great and any issues are sorted straight away. Joe really wants to provide the best service and his after care is unrivalled. Can't go wrong with the prismatics. Indulge even if your a first time buyer or an experienced dentist!
Excellent customer service, Lorraine came to my house for a demo and answered all my questions! Communication via email is excellent, immediate responses from the team! Loupes are lightweight and great quality, would definitely recommend!
Best career decision I've made so far...
I can't imagine working without my loupes now! They've made my work so much easier and more comfortable. Amazing service from the Swallow Team also. Definitely recommend!
I have just recieved my newly serviced loupes and light back from Swallow. My communication with Leah from start to finish was exceptional and I couldn't recommend this company enough.
Loupes Customer Experience
It was very easy to arrange a meeting with Lorraine at Swallow Dental to see the loupes and the different magnifications. After ordering the loupes, the loupes were available 3 weeks later and the delivery date could be chosen to a date of my convenience. The Swallow Dental Staff were happy to answer my questions and concerns during the whole process of ordering my loupes through email and phone calls. I am also very pleased with the 3.5 prismatic loupes I ordered as I find them very light weight and I find that it greatly improves the work I do on clinics.
Loupes Customer Experience
It was very easy for me to organise a meeting to see the loupes with Lorraine. The Swallow Dental team was very easy to contact and they were happy to answer any questions I had about their products. The loupes themselves are extremely lightweight yet feel sturdy. They have greatly improved my work so far. It was immediately obvious that the customer service provided by Swallow is top notch. As a student, they were very considerate by offering interest free payments.
Thank you very much for all your help!
Fantastic loupes sold with excellent service and aftercare. Loupes arrived well before anticipated delivery date and the team are very helpful. Would highly recommend.